Casavida Property Management
Casavida Property Management – It started with a simple idea that the owner should be at the center of everything we do. Over time this became our passion. Each of our team members goes through an intensive indoctrination course to become part of the unique idea that we are the owner’s advocate.
Each member takes an oath to be a steward of the properties we serve and the specific needs of our exclusive vacation home owners. Whether you’re looking for income-generating vacation rental services, long-term home care management, corporate housing, cleaning or long-term care, we deliver cash, care and communication to your home, all in one place.
Casavida Property Management
At , our aim is to provide our valued customers with a holiday home that makes them feel at home. We handpicked the locations of each holiday home to ensure there is a choice for everyone. Located in picturesque and safe communities, we have options for every budget, from charming villas to spacious apartments to scenic beach houses.
Casa Vida Verde
We also offer property management services for landlords and property owners in Mexico and the United States. Our services are all about our clients, which is why we strive to maintain and increase your income through our professional services. We take responsibility for marketing your property, while managing it and keeping your investment in good shape. You can always count on our professionals to take care of your property from top to bottom.
For nearly 15 years, it has been our purpose to present nothing but excellence, including in our property management services. Today, we have eight resorts in eight communities comprised of beautiful homes and villas – the perfect vacation rental properties for everyone. We also have a collection of more than 3,000 beachfront apartments and houses.
All our customers are confident that they will be well taken care of, no matter what their needs are. We have over 250 hardworking employees and a professional staff that is always on site. With such presence around the clock, we can help you when you need our services.
Our business culture is about how we operate in our company. Our top priorities are for staff to communicate effectively with each other and ensure that they can deal with customers in the right way. In this way, it will be easy to guarantee the satisfaction of owners and tenants. Our culture consists of the following:
Forest Park I Apartments
Company Vision: Our vision is to become the frontrunners in hospitality services as we follow the company’s core values. We achieve this by serving our clients with excellence and maintaining a strong relationship in all aspects of the business. We make sure we can identify a clear vision. Everyone in the company understands this vision, which is one of the essentials for becoming a leader in the industry. Our vision statement talks about the direction and goals of the business to generate loyalty through our employees’ engagement.
The company has a set of standards that certify excellence in our property management services and rentals we offer. At the same time, this vision reveals the company’s principles for ensuring reliability to customers.
Company Core Values: We are deeply committed to achieving quality in both our vacation rental properties and our professional services. All our operations are based on our devotion to provide superior facilities and processes that will ensure the satisfaction of all our customers.
Honesty: It is our lifelong guarantee that we always work with our customers and other people straight forward and truthfully.
Renee Savage, Cpm, Ccim On Linkedin: Passing The Baton
Appreciate the owners: We believe that the company would not exist without the owners of the properties. Our employees are dedicated to keeping the owners at the center of all operations to ensure the success of the business. Our property management services ensure that all homes are well maintained and that everything works as it should. If there are problems, they should be reported immediately so that they can be dealt with immediately. The aim is to keep the owners happy and satisfied with their properties at all times.
Tenant Care: One of the company’s goals is to turn tenants into fans who will keep coming back to our vacation rental properties. We aim to satisfy all their demands and requests so that when they check out, they will have a smile on their face. Hopefully they will remember their happy memories and spread them to other people so that we can expand our clientele even more.
Readiness to serve: Some tenants and owners are expressive about their wishes, which makes our work easier. But there are also times when they have unexpressed needs. It is the job of our staff to anticipate their requirements so that they are satisfied throughout their stay, whether they tell us their wishes and requests or not.
Building trust: It is also our job to ensure that every owner and tenant will trust our ability to provide superior assistance. As we strive to deliver high quality services, so does their trust in our company. Therefore, when there is a problem faced by the guest or the owner, our staff will rush to help no matter what time of the day it is. We ensure that all complaints are processed, resolved and registered.
Mike Paeske, Cpm®, Ccim
Going Above and Beyond: Our employees are trained to be competitive so that all our clients will see the results they want. Whether it is for your room, villa or any property, we have a property management staff that is always willing to go above and beyond what is expected of them. It is our mission to go the extra mile to ensure our customers’ satisfaction and happiness.
Top Service: Ultimately, it is the responsibility of our employees and management to deliver exceptional service at all costs. If there is something that does not meet the standards of the company, our personnel should always be ready to do what needs to be done. In this way, they can contribute to achieving the company’s benchmark for excellence.
Our employees go through 10-minute meetings regularly. These collections are critical to ensuring they communicate accurately to serve customers and represent the company better than ever. Anyone can discuss specific issues that need attention so that he or she can be resolved right away.
The moment our client steps into any of our properties, we make sure they are comfortable and pampered right away. We have a four-step procedure that our employees follow to guarantee that our customers will be satisfied with our services:
Hotel Rooms & Amenities
The staff give each client a warm welcome and serve everyone with a smile. Our employees are trained to be hospitable, polite and of course efficient. Our goal is to ensure that all guests feel welcome throughout their stay.
Let the guests know that the company fully values them. When they walk into the vacation rental of their choice, our job is to build a relationship right away. As clients become more comfortable, we engage in conversations with them so they can tell us what they need to feel even more relaxed and satisfied with their chosen property.
Whether the guest chooses a vacation rental that is in the center of all the activities or a place where he or she can avoid the crowd, we make sure that all these steps mentioned here are carried out.
We understand that some needs may be unexpressed. It is not the customers’ duty to tell us everything they want. However, it is our responsibility to address these concerns, even if they are unspoken. Our highly trained professional staff, including our property management staff, will always be ready to assist our clients’ needs whether these requirements are unspoken or openly stated. For example, if a guest drove several hours to reach our holiday apartment, we should be prepared to give them a comfortable place to rest even without their request.
Casa De Vida Apartments
Finally, we have to say goodbye to the guests and make sure they only have good things to say about our holiday apartment. Our services are dedicated to providing all customers with a warm haven so they can compare our luxury properties with their own homes. When they leave, we want them to have a smile on their face, wish them a safe trip when they go back to their place, and invite them to stay with us again.
From lavish vacation rentals to our unparalleled property management services, we have what it takes to make your ideal vacation a reality. When it comes to holiday homes, we have short-term rentals that are located exactly where you want them to be, so you can create memories that are guaranteed to last a lifetime. Some options include Phoenix, Scottsdale, Tucson and Santa Barbara.
We also offer property management services in these areas so you don’t have to worry about your investment. It will be in the right hands, which is our guarantee to all property owners. We understand how managing a home can be quite challenging
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